Privacy Policy

Last Updated: November 8, 2024

This Privacy Policy describes how Nunnya Secret (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nunnya-secret.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to the user of the Services, whether a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

3. What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You

Contact Details: Name, address, phone number, and email.
Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: Username, password, security questions, and other account security-related information.
Customer Support Information: Any information you provide when contacting us, such as inquiries or requests through the Services.

Information We Collect About Your Usage

Usage Data: Information about how you access and use the Site, including device and browser information, IP address, and other interaction data. This data may be collected via cookies, web beacons, or similar technologies.

Information We Obtain from Third Parties

Service Providers: We may obtain information from third parties such as payment processors (e.g., to handle payments and billing).
Tracking Technologies: We may use third-party services to collect data regarding user interactions on our Site for marketing, advertising, and analytics purposes.

4. How We Use Your Personal Information

To Provide Products and Services: We use your personal information to process your payments, fulfill orders, send notifications related to purchases or returns, and maintain and manage your account.
Marketing and Advertising: We may use your personal information to send promotional communications, including advertisements and product recommendations, via email, SMS, or other channels.
Security and Fraud Prevention: We may use your information to detect or investigate possible fraudulent or illegal activities and to ensure the security of our Services.
Customer Support: We use your personal information to provide customer support, respond to inquiries, and improve our services.

5. Cookies

Like many websites, we use cookies to collect and store information about your browsing activities to improve your experience. Cookies help us remember your preferences and optimize our website for you. You may disable cookies in your browser settings, but this could limit your ability to use certain features of the Site.

For specific details on the cookies we use, please see Shopify's Cookie Policy.

6. How We Disclose Your Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

Service Providers: For tasks like order fulfillment, payment processing, customer support, and marketing.
Business Partners: To offer services or promotions.
Legal Compliance: We may disclose your personal information when required to comply with legal obligations, such as responding to subpoenas or protecting our rights.

7. Third Party Websites and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party sites you visit.

8. Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

9. Security and Retention of Your Information

While no security measures are perfect, we use industry-standard practices to protect your personal information. We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

10. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

Right to Access: You can request access to your personal information.
Right to Delete: You can request that we delete your personal information.
Right to Correct: You can request that we correct inaccurate information.
Right of Portability: You may request a copy of your personal information.
Right to Restrict Processing: You can ask us to stop processing your information in some cases.
Right to Withdraw Consent: You may withdraw your consent for the processing of your personal information.

To exercise your rights, please contact us at the details below.

11. Contact

If you have any questions about our privacy practices or would like to exercise any of the rights available to you, please contact us at:

Email: nunnya.secret.egypt@gmail.com
Address: Maadi, Cairo, Zahraa El Maadi, C, 11728, EG.